Delivery Information

Table of Contents

• Delivery information: 3 easy ordering steps
  • 1. Choose products and check the options
  • 2. Enter the address and review delivery charges
  • 3. Confirm your celebration date and order details
• Questions before or after ordering
• Before your delivery arrives
• Delivery information checklist before ordering
  • Check the basket against your guest list
  • Use a complete delivery address
• Ordering for a celebration with a fixed date
  • Questions about balloons
  • Questions about rental equipment
• Review charges and details at checkout
• After placing an order
• Frequently asked delivery information questions
  • Where can I see the charge for my order?
  • What should I do if I have a fixed event date?
  • Does balloon inflation follow the same process as ordinary supplies?
  • Can I ask about an order after checkout?
• A final delivery information review

Free delivery across Malta & Gozo applies to qualifying orders of €50 or more. Orders below €50 have a €10 delivery charge. The available shipping method and final charge appear at checkout before payment. Review that amount together with your order total, particularly if you change your basket or apply a discount.

Delivery information: 3 easy ordering steps

1. Choose products and check the options

Start with the items you need for the celebration. Open each product to review the design, dimensions, pack contents and current availability. Check the quantity carefully: one product may be a single item while another contains several pieces. Make sure balloon numbers, colours and printed messages match the occasion.

For balloons, review the inflation options shown on the individual listing. Air-filled and helium-filled displays have different requirements. Add any supporting accessories you need, such as weights or a suitable pump, and check compatibility before ordering. Keeping these decisions together helps you avoid missing a small but necessary item.

2. Enter the address and review delivery charges

Enter a complete delivery address, including the street, locality and postcode. Add a contact number that can be used if clarification is needed. Before payment, check the shipping option offered for your address and the amount charged. Do not rely on an earlier basket total if you have since added or removed products.

If the order is for a venue rather than your home, confirm the delivery details with the venue first. Think about access, who will receive the order and where the supplies can be kept until setup. Tell us about any specific requirements when you contact PartyMalta so we can discuss the arrangements.

3. Confirm your celebration date and order details

Review the basket one last time for quantities, selected options and the correct address. Keep your celebration date separate from the date on which you need to receive the supplies. Allow time to unpack, check the items and prepare decorations. If timing is critical, ask us to confirm the current arrangements before you place the order.

Rental equipment needs its own date and compatibility checks. Review the booking dates shown on the rental product, and enquire about collection, delivery or setup requirements. An ordinary shopping order does not by itself confirm a separate event setup service.

Questions before or after ordering

If you have already ordered, include your order number and the item or delivery question when you contact us. This helps us identify the order without confusion. For a change to an address, quantity or event date, ask us about the options promptly rather than placing another order solely to correct a detail.

You can also visit PartyMalta at 90 Triq Vajrita, Marsaskala MSK 3326. Our current store hours are Monday–Saturday, 8:00 am–7:00 pm, and Sunday, 8:00 am–12:00 pm. Find the store on Google Maps, or read our party planning guides for checklists before ordering.

Before your delivery arrives

Choose a place where the order can be received and checked without rushing. Keep the order confirmation available so you can compare the items and quantities with your basket. Read the instructions supplied with decorations before starting your setup, and keep balloons and other party items away from sharp surfaces, strong heat and small children where appropriate.

If a product or delivery detail needs clarification, contact us with the order number and a clear description of the question. Photos can help explain a product issue, but avoid sharing payment details. Our delivery information and contact page provide the starting points for discussing your order with the store.

Delivery information checklist before ordering

The most useful delivery information starts with the order itself. Make sure the selected products and options match your plans, then check the address and the date of your celebration. If a question affects what you need to purchase, resolve it before confirming the basket. A careful review at this stage is easier than discovering an unclear product option when you are already preparing the event.

Check the basket against your guest list

Review the quantity beside each product and the number of items in each pack. Plates, cups and napkins may come in different pack sizes, even when they share a theme. Count the guests who will use each item and consider whether separate servings of food and cake need separate plates. Keep your original list beside the basket so that you can notice both missing essentials and accidental duplicate quantities.

For decorative products, check the selected variation and dimensions. A tablecover should suit your table, a banner should fit the intended space and a cake accessory should work with the cake design. The delivery information page explains the ordering checks, while the current product listing provides the details of the item. If a description is unclear, send us the product link and your question before ordering.

Use a complete delivery address

Review the recipient’s name, building or house details, street, locality and postcode as entered at checkout. Make sure the address refers to the place where the order should be received. If you are ordering for someone else or sending items to an event venue, check the details with the recipient. Do not assume an address saved from an earlier order is still the right destination.

Include a contact number that can be used for an order enquiry. Keep the details clear and relevant to the delivery. If the location has an important access consideration, ask how to provide that information rather than adding unrelated event notes to the address fields. This delivery information checklist helps you prepare the details; contact us when your question depends on a particular venue or arrangement.

Ordering for a celebration with a fixed date

Know when the items are needed

Clarify options before checkout

Review address and delivery details

A celebration date is different from a preferred shopping date. If you need items for a specific event, contact us before placing the order when you are uncertain about timing. Explain the date and the products or services involved. Read the current delivery information and checkout details rather than assuming that every order follows the same timetable.

Questions about balloons

For a balloon order, review the inflation information on each listing. A product photograph does not by itself confirm whether inflation is included. If you need to discuss an arrangement or transport, explain how you intend to use the balloons and when the event takes place. Clarifying the product choice is part of preparing the order, rather than something to leave until after checkout.

Keep the selected sizes and designs with your enquiry. This makes it easier to identify the exact items and discuss the relevant details. If your plan changes, such as the number of balloons or the event location, mention the updated information when continuing the conversation. The aim is to review the delivery information alongside the real requirements of your celebration.

Questions about rental equipment

Rental equipment should be discussed in the context of the event date, venue and intended use. Read the rental listing and ask about the arrangements relevant to that item before ordering. Do not assume that the ordinary delivery information alone answers every question about event equipment or setup. Our rental planning guide offers a separate checklist to help you prepare those questions.

Include dimensions or a venue photograph when they help explain the intended display, but also provide the practical measurements in writing. An inspiration image may show equipment at a different scale from your own space. If you are combining product purchases with an equipment enquiry, keep the two parts of the list clear so you know which details still need confirmation.

Review charges and details at checkout

Confirm variations and quantities

Review the recipient details

Check the displayed delivery charge

Qualifying Malta & Gozo orders of €50 or more receive free delivery. Delivery is €10 for orders below €50. This page does not replace the current order total or the details displayed for your basket. Check the final information before payment, particularly if you have changed quantities or product options since first adding items.

Do not increase an order simply to reach a threshold without checking whether you need the additional products. Compare the final basket with your event list and budget. The important delivery information is the charge and arrangement that applies to the order you intend to place. If the displayed information does not match what you expect, contact us with the relevant question before completing checkout.

After placing an order

Keep your order confirmation so that you can refer to the order accurately when contacting us. If you need to ask about a detail, provide the order reference and explain the specific question. Avoid placing a second order solely because you are unsure about a confirmation; check the order information and contact us first. This helps you avoid accidental duplicates.

If you notice an address error or your event plans change, contact us promptly to discuss the situation. Whether a change can be made depends on the particular order and its progress, so this delivery information guide does not promise that every change can be accepted. Explain what needs correcting and use the same order reference when continuing the enquiry.

Frequently asked delivery information questions

Where can I see the charge for my order?

Review the delivery information shown at checkout for your basket and destination. Qualifying Malta & Gozo orders of €50 or more receive free delivery; orders below €50 have a €10 delivery charge. Review the total again if you change the basket before confirming payment.

What should I do if I have a fixed event date?

Contact us before ordering if you are unsure whether the products or arrangement suit your deadline. Include the celebration date and the relevant product links. Do not rely on a general delivery statement as a guarantee for a particular event without clarifying your question.

Does balloon inflation follow the same process as ordinary supplies?

Check the inflation options for the specific balloon listing. If you need an arrangement or have a question about timing or transport, include that in your enquiry before ordering. Product options and service questions should be clarified separately from the ordinary pack quantities in your basket.

Can I ask about an order after checkout?

Yes, use our contact page and provide the order reference and question. If you are asking about an error or requested change, explain it clearly and contact us promptly. Keep payment credentials out of the message; an order reference is the useful starting point for an order enquiry.

A final delivery information review

Compare the basket with your event plan

Check the address and contact number

Ask before confirming the order

Before checkout, compare your basket with the event plan, review the selected variations and read the delivery information for the order. Confirm the recipient details and resolve any questions that affect the purchase. You can return to our shopping guide for quantity advice or use the contact page when the answer depends on a particular product, venue or event date.